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Freequently Asked Questions

What do I need to know to make a smart buying decision?

Purchasing a fence can be confusing. Face it, you don’t buy a fence very often, but when you do, you want your fence to last a long time and look great for years to come.

Although there is a lot to know about what contributes to making a smart decision in purchasing a fence, it really comes down to quality and variety of materials, construction & installation techniques, competitive pricing, and the experience of the contractor to ensure that you get the fence that is right for you at the right price.

How do you know if the contractor has the proper experience?

A good contractor will spend enough time with you before you make your decision answering any questions you have, making you aware of the many options that exist, and also helping you determine exactly what you want in a fence, so that you wind up with the product that is best for you. He should also have a good working knowledge of the neighborhood or subdivision where you live, so that he is aware of all local codes, and even be familiar with the soil density and rock content of the area to help anticipate any possible needs his crews will have when installing your fence in your yard.

How do I know what fence is best for me?

Fences play many roles, and there are different styles that meet different needs. Some styles of fences provide greater levels of security than others. Other styles provide more privacy. Still other styles will look better with some types of houses than others. A good contractor will be able to offer any style of fence you might desire, be able to completely and concisely answer any questions you have about it, and be able to install it with his owned trained & experienced crews.

How long should it take to install my fence?

It depends on the size of the job, but most fences can be installed in one to three days. There is no reason to have to wait days or weeks between when the fence posts are installed, and when the rails, gates, and the rest of the job is completed. This is the sign of an over-extended contractor. Avoid at all cost contractors that drag out the installation process for more than three days. An installation should always be completed without day gaps.

What do I need to know to look for in a quality fence?

A quality fence is made up of the finest materials, combined with an installation process that leaves you with a fence that is straight, level, sturdy, and one that will stand up to the test of time and give you at least 15 to 20 years of service and peace of mind. The better the materials and installation techniques used, the longer your fence will last.

How can I tell if the fencing contractor is using the proper materials?

It can be hard to tell sometimes if your fencing contractor is using the proper materials, because you ask for specifics, you will most likely be given a bunch of general statements and platitudes that really don’t tell you anything. A competent fencing contractor should want to share specifics about the materials he is using, and why they are the best available. For example, if you were considering a wood fence, you would want to know that your fence would be constructed of a premium Grade Cedar. Premium Grade Cedar is the best wood material to use because it grows slower making it stronger, has fewer knots

What do I need to know if I’m getting a vinyl fence?

If you decide on a vinyl fence, you want to make sure that they only use virgin vinyl under the outer shell, not recycled. In most styles they should use six-foot sections instead of eight-foot sections, which will sag over time. If they use an 8’ section then the rails should be 2”x7”. They should only use top quality vinyl, so that the exterior profile looks like wood, not plastic. When the concrete is poured into the postholes, it should top off six to eight inches below the soil line to avoid freeze damage in the winter. There should also be an anti-frost heave bar installed at the bottom of every post. There is a lot more to know about buying a vinyl fence, but these are some basic points that any contractor should cover up front. If he doesn’t, or has different answers, find a different contractor.

How do I know the crew will be there when they say they will?

This is where references can be a big help. Your contractor should be able to provide references that can attest to the professionalism of the crew that did the work, and also give you firsthand information regarding the details. If the installation requires more than one day, the crew should be there at the same time each day, no exceptions. If they cannot make it due to extreme weather or any other circumstances, you should be contacted at the time they would normally get started to be advised of this.

Will my yard be all tore up after the installation is complete?

When the job is complete, your yard should look the same as it did before the job started, except you now have a nice, new fence around it. The only evidence that there was a construction project at all will be the dirt that was displaced when the postholes were dug. The dirt should be raked up neatly into piles along the perimeter of the property, unless there is a specific location that was designated for it at the start of the job. There should be no ruts in the yard or any other sign that an installation crew was there. When installed properly, the new fence should appear to have “magically” grown out of the landscape.

What else do I need to be aware of?

Don’t forget about your neighbors, even if one of the main reasons to have your fence installed is to keep them out. Installing a new fence is a disruption, and communicating in advance what to expect is a basic courtesy. Look for a contractor that understands this, and is willing to help you prepare them for what to expect. If your neighbors are informed up front of what to expect, when the installation will take place, and when it will be complete, they are much less likely to have a problem with it.

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